Domain Name Policy

8)     Domain Name Agreement

8.1    MJRCC will register a domain to an individual and/or company on a per domain basis and the individual or company is granted exclusive use of this domain so long as all fees are paid and the balance of any accounts are kept up to date.

8.2    By registering a name you agree to keep MJRCC fully and effectively indemnified at all times against action brought about by any person, persons or company against you in using the name. You will assume liability and costs for any such action and release MJRCC should any such situation arise.

8.3    Any registered domain can be used for any legal, decent and honest use on the Internet and must not breach any UK laws. The name cannot be used for any immoral or pornographic use. The registrant agrees to have read and accepted the terms and conditions of the appropriate domain registry before ordering a domain name for registration by MJRCC. By registering a .uk domain name, you enter into a contract of registration with Nominet UK on the following terms and conditions.

www.nominet.uk/go/terms

When accepting MJRCC Terms and Conditions you are also agreeing to the Nominet Terms and Conditions. This is a separate contract to any arrangement you may have with any third party for the provision of internet services.

8.4    MJRCC shall not be liable for indirect, incidental or consequential damages, including loss of income, data, or information in any event by use of the service.

8.5    MJRCC reserves the right not to register or assign any domain name for whatever reason.

8.6    MJRCC will confirm the domain name within 3 working days upon completion of the Domain Registration Form.

8.7    MJRCC reserves the right to delete, suspend or re-assign any domain name if payments have been defaulted upon and may at its discretion levy admin charges in re-establishing any domain or service thereof.

8.8    MJRCC reserves the right to vary the rate charged for domain name registrations and renewals and/or modify the services offered by notice via email of any cost or service changes.

8.9     All domains are renewed on an annual basis, we will send renewal reminders 30 days prior to your domain name expiring. We will send the reminder to the email address on the account, and it is the registrants responsibility to make sure their contact details are up to date. If you do not wish to renew a domain please make sure you contact us a minimum of 35 days before your domain expires by emailing sales@mjrcc.co.uk.

8.10  If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services we provide regarding that domain name will be suspended. Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period. If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired. Approximately 93 days after expiry your domain will be cancelled and deleted from the register, and made available for resale through a third party registrar by Nominet.

mjr computer consultants will not guarantee the renewal of a domain name after this happens.

8.11  If you no longer wish to carry on with your contract with mjr computer consultants, please email me no less than 12 days before your services are due to be renewed. mjr computer consultants will not charge you for transferring a domain(s) away to another registrar’s tag. The customer acknowledges that, termination of the agreement for any reason will result in mjr computer consultants ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and mail boxes.

8.12 Charges for Domain Names

Transfer to MJRCC Limited                              Free

2 years Registration                                            £10

10 years Registration                                          £40

Transfer from MJRCC Limited to a new Registrar      Free

Other yearly terms are available upon request to sales@mjrcc.co.uk

9)     Complaints Procedure

We are sure you will be very happy with our services, however if you ever feel there is something lacking please following this procedure:

9.1    Contact us via e-mail to admin@mjrcc.co.uk, stating the exact nature of the complaint with details of dates, names, etc.

9.2    You should expect a response within 3 working days.

9.3    If you are not satisfied with the response it will be escalated to the Business Owner.

10)  Contact

Please contact MJRCC Ltd using one of the contact methods below. We aim to respond to all points of contact within 3 business days.

Email:                   support@mjrcc.co.uk

Telephone:          0114 2878825

Postal:

138 Worksop Road
Swallownest
Sheffield
S26 4WE

Registered Office: 138 Worksop Road, Swallownest, Sheffield, S26 4WE. VAT No. GB 288 3907 51. Registered in England No. 11188981

MJRCC Terms and Conditions correct @ June 2018